Meet The Ellerhorst Russell Team

What makes Ellerhorst Russell Insurance different is that we’re all life, work and family professionals. Our agents are experts in their field, but it’s who they are outside of the office that sets them apart. We’re active in our communities.


We are a full-service agency that has been serving the insurance needs of the Garrettsville, Hiram, Windham, Mantua, and Portage County Ohio area for over 100 years. We are an Independent agency affiliated with Auto Owners, Westfield, Wayne Insurance Group, and Progressive Insurance and we provide superior customer service.


If you need us, we are just minutes away, day or night, ready to put over 65 combined years of insurance experience to work on your behalf. We are an independent agency with access to many insurance carriers. This gives us an edge in finding our customers the best possible insurance value available on the market today for policies individually tailored to your needs.

How Do I Get A Quote?

Ellerhorst Russell Insurance Agency will work with you closely to understand your needs and make sure you’re properly protected.

Mark Russell

Position: Agency Principal

Experience: Mark has been with the agency since 1989 and became the owner in 2015 after the retirement of Mark Ellerhorst.

Specialties: Personal, commercial, industrial, and municipal insurance. Licenses: Property / casualty & life and health license with an industry CISR designation.

Community involvement over the years: Garrettsville board of public affairs, Caption for Garrettsville Freedom Nelson Fire District, Nelson Garrettsville Community Food Bank, Mantua Chamber of commerce, Portage County Leadership program, Member of Wayne Mutual Insurance advisory board, Garrettsville People Tree, Portage county 4h, Garrettsville Cemetery Association, fundraisers for Garrettsville Farmers Market.

Hobbies: Camping, boating, and fishing. Mostly fishing on Lake Erie for Walleye or Perch. I fish all year around!

Caitlin Ellerhorst Lawless

Caitlin is a local James A. Garfield graduate and has her bachelor’s degree from Kent State University. Caitlin has been in the insurance business for 10 years and has her Property and Casualty license. She specializes in personal and commercial insurance.
When Caitlin is not at work, she loves spending time with her family, especially with her two little girls- Natalie and Madeline. Caitlin loves to travel, including visiting all of the Major League Baseball Stadiums!
Caitlin has grown up and lived in Garrettsville her entire life, and is very active in the community. She loves North East Ohio and is ready to help out with all of your insurance needs!

Danielle Hoislbauer

Danielle is a local Kenston graduate and also has her Associates Degree from JCTCS in Kentucky. She has been working in sales since her very first job. In 2019, she decided to get out of retail sales, and get her insurance license. She has her Property & Casualty license, and is working on her Life license. When she is not at work, Danielle loves going to games and watching all Cleveland teams, and the Buckeyes. She also loves to travel, walks/hikes, and spending time with family and friends.

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